TERMS & CONDITIONS

Below are the standard provisions set forth by The Den Mobile Cigar Lounge LLC:


You Must Be Over the age of 21 to Enter.

Please note that The Den Mobile Cigar Lounge does not sell tobacco products.

Reservation Deposit:
At the time of booking, Customer authorizes The Den Mobile Cigar Lounge (The Den MCL) to charge a non-refundable deposit in the amount of 50% of the quoted price for reservation of the event with A valid credit card or debit card. The remaining balance will need to be paid 7 days prior to the Event.

Reservations are for private events (12 participants or less). These pricing packages are not valid for larger group or public events. If you are interested in discussing options for a large event please contact us directly so we can assure that we are able to provide you and your guests with an exceptional Cigar experience.

Payment Terms:
The customer authorizes The Den MCL to charge the remaining invoice balance beginning 7 days prior to the event.

Cancellation Policy:
Because people often book parties well in advance, the customer recognizes that times reserved are in short supply.
Therefore a request for cancellation within 7 days of the event will be required in
order to not be charged remaining balance.

Weather Policy:
The Den MCL will make every reasonable attempt to deliver an event. Forecast of bad weather is not an exception to the cancellation policy. However, if an event is affected by unsafe weather (tornado warnings, high winds, heavy snow, unsafe roads, or flooding), The Den reserves the right to reschedule your event. A refund Can be issued if the client decline rescheduling.

Parking Policy:
For special events and Parties, prior to arrival please allocate 50 feet (between 4/5 parking spaces) for the Mobile Cigar Lounge to park that is free of hazards and foot traffic. To avoid damage to the customer and The Den MCL property, we reserve the right to refuse to pull the Truck and Mobile Cigar Lounge onto customer property. We require a circumference of approximately 50 feet of level ground to park the trailer, plus some room to pull in and out of the site. The ability to pull straight into curbside parking is preferred as parallel parking a 22-foot-long trailer can be challenging. Delays caused by clearing space for the truck and unit will not prevent us from leaving at the scheduled time.

If a parking permit is required it will be the responsibility of Customer to arrange for one. The Den Mobile Cigar Lounge is not responsible for any disfigurement of lawn/landscaping and surrounding areas due to placement of the Mobile lounge.

The Den Mobile Cigar Lounge LLC reserves the right to charge the client's credit card for damages to the trailer or equipment resulting from the careless or willful damage done by client and clients guests. The Den Mobile Cigar Lounge or it's employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

Drugs of any sort will not be tolerated in or around The Mobile lounge. Any illegal narcotics used in the lounge will result in the termination of the party immediately.



 

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